Yes, absolutely! Every flower, brooch, headband, and Kanha dress at croch_etgallery is meticulously handcrafted by hand using premium, high-quality wool threads. No two products are completely identical, which adds to their unique charm.

Yes, customization is one of our specialities! If you want a product in a different color scheme, size, or pattern, you can write details in the custom requirement box during checkout or click the floating WhatsApp button to chat with us directly.

To keep your wool items looking beautiful, we recommend gentle hand washing in cold water using a mild wool detergent, followed by flat air drying. Avoid machine washing, wringing, or direct heat/sunlight, which could cause shape distortion or color fading.

Since each item is handmade to order, preparation time varies. Typically, standard orders are processed and crafted within 2-4 business days. Delivery times depend on your location, but usually take another 3-5 business days across India.

We accept bank transfers, UPI apps (Google Pay, PhonePe, Paytm), and other popular digital payment options. After placing your order, we will reach out to confirm your customized needs and share the payment details.